| A: | If you can not log into the server using the autobid function, first try update the engine data, by going to "File/Update engine data" and get the latest update. This happens sometimes because PPC engines frequently change their interface and settings. We in reponse updating the engines to reflect the changes.
Also as double check the login name and password used.
Lastly goto the PPC engine’s site in question and try to log in manually. Sometimes the server is down for maintainance and not available for use, this is fairly common cause of the problem.
If you persistantly having trouble, send the "error.log" to support@dynamicsoftware.com, plus a detailed description of the issue.
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